"2010 Travel Service Awards" will launch a million votes for service stars

The “God to Win the Future – 2010 Tourism Industry Annual Conference and Tourism Service Awards Ceremony” sponsored by Sohu Tourism will be held on the afternoon of December 22nd at the Beijing International Convention Center. This year...

The “God to Win the Future – 2010 Tourism Industry Annual Conference and Tourism Service Awards Ceremony” sponsored by Sohu Tourism will be held on the afternoon of December 22nd at the Beijing International Convention Center. The annual meeting was hosted by Sohu Tourism and co-hosted by Ipsos. Dai Bin, President of China Tourism Research Institute, Chang Hong, Director of Asia Pacific Tourism Association, Mo Yueming, President of China Travel Service, Cui Guangfu, CEO of Elong Travel Network, Seven Days Chain Hotel CEO Zheng Nanyan and more than 300 veterans from the National Tourism Administration, overseas tourism organizations in China, travel agencies, hotels, airlines, and academic circles will attend the conference and will focus on the “Service Challenges and Opportunities in the Age of National Tourism”. dialogue. At that time, the “2010 Travel Service Award”, which was judged by the multi-member netizen and the comprehensive expert jury and the Ipsos professional survey results, will be officially announced under the witness of the guests.

With the all-round popularization of China's inbound and outbound tourism market, the era of universal tourism is on the rise, and tourists' choice of tourism service enterprises is increasingly active. The small group travel and the popularization of individual travel have brought unprecedented development opportunities to the tourism industry and related industries, and also put forward higher requirements for service standards and quality. With the theme of “Service Challenges and Opportunities in the Age of National Tourism”, this annual conference invites industry leaders to share successful cases, explore new situations and new problems in tourism services, and jointly provide suggestions for industry service levels to quickly adapt to changes in the times.

Sohu Tourism launched the "2010 Travel Service Award" in the professional, fair and authoritative media position, with service concept and quality as the measurement standard, to promote the optimization of service standards and quality improvement in the whole industry. A total of 212 companies and institutions were shortlisted for the shortlist, nearly one million netizens participated in the voting, and 18 tourism experts, senior travel media people and travel experts served as professional judges, and the scale of participation in the entrepreneurial industry was the highest in history. The final result will be comprehensive expert review, third-party survey and netizens' opinions, recognizing “Best Domestic Airline”, “Best Service Hotel”, “Best Travel Agency”, “Best Online Travel Service Provider”, “Best Travel Service” More than 40 travel service model companies and brands such as “Cruise” and “Best Travel Service Bank Card”.

The “2010 Travel Service Award” also introduced the Weibo interactive platform for the first time in the industry. By setting up the “Creative Marketing Star Enterprise Weibo Exhibition” link, the most direct communication bridge between enterprises and customers was established, and the tourism service enterprises were guided to stand out in the fierce competition environment. Re-enactment, using Weibo to achieve fast and effective communication with customers, thus promoting the new marketing and service model centered on Weibo in the whole industry.

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