Shandong Lishui County Tourism Bureau actively carried out rectification and regulation of tourism market order activities

In order to improve the quality of tourism services, optimize the tourism market environment, and strive to create a "civilized and harmonious" tourism market order, establish a long-term monitoring mechanism for the tourism market, and recently concentrated in the county...

In order to improve the quality of tourism services, optimize the tourism market environment, and strive to create a "civilized and harmonious" tourism market order, establish a long-term monitoring mechanism for the tourism market, and recently carried out a rectification and regulation of tourism market order activities within the county. Currently, The tourism enterprises carried out self-examination and the activities entered the stage of centralized rectification.

The rectification activities were mainly targeted at two AAA-level tourist attractions, four travel agencies, one travel agency branch, and two travel agency stores in the county. The county tourism bureau set up a special leading group for rectifying and regulating the tourism market order activities. The content is as follows: 1. Severely crack down on “zero-negative group fees”, forcing or disguised to force tourists to consume. Strengthen the supervision of tourism contracts, investigate and deal with acts that do not sign contracts with tourists; investigate and deal with violations such as “adding points”, “reduce points”, “changing points” and compressing tour time; investigate fraud, forced or disguised forced shopping behavior , low-cost advertising, false propaganda. Second, the rectification of travel agencies is linked to contract management. Investigate and deal with the behavior of the travel agency's sales department and service outlets in violation of the requirements of the “four unifications” and conduct group business without authorization; investigate and punish other travel agencies for allowing other enterprises, groups and individuals to operate travel agency business in contracted or affiliated manner; resolutely crack down on travel agency transfer, lease and lending licenses. Witness and other illegal acts. Third, combat unlicensed and unqualified tourism business activities. Joint public security, industry and commerce and other relevant departments to give full play to the role of joint law enforcement. In accordance with the law, the company did not obtain the travel agency business license to operate the travel agency business, did not obtain the tour guide card to engage in tour guide business, counterfeit star-rated hotels and A-level scenic spots and other titles to carry out propaganda, business and other irregularities. Fourth, standardize the burning activities of scenic spots, put an end to the "burning high incense" fraudulent tourists. We will unite religious and cultural departments, improve departmental coordination mechanisms, and effectively regulate the burning activities of religious tourism sites. It is necessary to severely crack down on the behaviors of tour guides or unlicensed tour guides using religious activities to induce or deceive tourists to burn incense, and effectively protect the legitimate rights and interests of tourists.

The activities are divided into four stages: self-inspection, centralized rectification, inspection and acceptance, and summary improvement. Now it has entered the stage of self-inspection of enterprises. Through self-inspection by enterprises, all tourism enterprises have proposed rectification measures for their own problems. The Tourism Bureau will conduct unannounced visits to tourism companies in the near future to focus on rectification activities.

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